Click & Collect

Click + Collect many of our products in just one hour, with even more available for next day Click + Collect. Simply choose and pay for your items online, and pick up free of charge from FOX68 store in Coventry.


FOX68’s Click + Collect service lets you choose and pay for your products online, then collect them free of charge from our store.

  • Your order will be ready from 9am next day if placed within one hour of closing time.
  • We’ll send you an email as soon as your order is ready to collect.

Use the tables below to help understand when your order will be ready for collection;

Standard next day Click & Collect service

?Order before 5PMOrder after 5PM
Monday Collect Tue after 1PMCollect Wed after 1PM
TuesdayCollect Wed after 1PMCollect Thu after 1PM
WednesdayCollect Thu after 1PMCollect Fri after 1PM
ThursdayCollect Fri after 1PMCollect Sat before 12PM
FridayCollect Sat before 12PMCollect Mon after 1PM

?Order before 12pmOrder after 12 pm
Saturday  Collect Mon after 1PMCollect Mon after 1PM
SundayCollect Mon after 1PMCollect Tue after 1PM

Once you’ve place your order

  • We’ll email you confirmation of your order immediately, and you’ll receive a text from your store as soon as your items are ready to collect.

What do I need to bring to collect my order?

Challenge 25

Consumer laws control the quality and safety of goods and services. In some cases, goods (such as knives) cannot be supplied to anyone below a certain age. At FOX68 we operate a Challenge 25 policy for purchasing any age-restricted goods. Please make sure that you have valid photo I.D. when collecting your items, otherwise the sale may be declined.

You will also need to bring 

  • A copy of your order confirmation – either on your phone or tablet, or a printed copy of the email
  • The payment card that you used to pay for this order or,
  • A current photographic driver’s licence or passport.

For PayPal orders, you will need a current photographic driver’s licence or passport.

We can’t release your order without verifying your ID.

Can someone collect on my behalf?

We’re happy for someone else to collect your order, but to protect you from fraud, the person you’ve nominated must present a copy of the order confirmation and their photo ID (passport or photo driver’s licence).

Can I cancel my click and collect order?

We begin to process your order as soon as we receive it, this means we have a small window (often less than an hour) in which we can cancel an order. As a result, we cannot cancel your click and collect order. However, if you do not collect your order within 7 days, we will assume you do not wish to collect the order and will refund your money.

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